Return Policy

Eligibility for Returns

• Products must be unopened, unused, and in original packaging.

• Perfumes that have been opened or used cannot be returned due to hygiene reasons.

Return Process

1. Contact customer support at vasusretails@gmail.com for a Return Authorization (RA) number.

2. Ship the product back with the RA number clearly marked.

3. Once received and inspected, refunds will be processed within 5-7 business days.

Refunds

• Refunds are issued to the original payment method.

• Shipping fees are non-refundable unless the return is due to our error.

Damaged or Wrong Items

• Report issues within 48 hours of delivery with photos for a replacement or refund.